![]() Also, try switching USB ports and avoid connecting the iPhone to external USB hubs. If using a third-party USB cable, make sure that it’s MFi-certified. Try using a different Lightning to USB cable if your iPhone fails to show up on your PC. Once the screen goes dark, wait for at least 10 seconds and hold down the Side button until you see the Apple logo. If you’ve never restarted an iOS device before, just head over to Settings > General > Shutdown and drag the Power icon to the right. That usually resolves minor software-related glitches preventing both devices from communicating. Restart iPhone and PC #Īnother quick fix involves restarting your iPhone and PC. You may also want to try unlocking the device before connecting it to your PC. You don’t have to provide permissions repeatedly-just getting to the Home Screen should suffice. Your iPhone’s DCIM folder will not appear unless you unlock your iPhone in subsequent attempts. If you have iTunes installed, tap Trust on the “Trust This Computer?” pop-up instead. So, unlock your iPhone, wait for an “Allow this device to access photos and videos?” pop-up, and tap Allow. You will not see the DCIM folder otherwise. You must provide Windows permissions to your iPhone’s internal storage and camera roll the first time you connect both devices via USB. ![]() Work your way through the fixes below to fix the iPhone DCIM folder missing issue on Windows 10 and 11.
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